Terms & Conditions

This Website www.maktabatulmadina.in is owned and operated by MAKTABA TUL MADINA PRIVATE LIMITED.

Your use of this website confirms your agreement to follow these rules and to be bound by them. MAKTABA TUL MADINA PRIVATE LIMITED reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as they are and as and when they the are changed

By electronically accepting this agreement, you confirm your acceptance and it would be accepted as would a written agreement with your signature. You accept all the terms and conditions as follows:

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.

THIS AGREEMENT is between MAKTABA TUL MADINA PRIVATE LIMITED a Company and having its office at 4287/5/1, 2nd Floor Khas Bazaar, Three Gates, Ahmedabad Gujrat: 380001 (hereinafter called “Maktaba Tul Madina India” which expression shall, unless repugnant to or inconsistent with the context, mean and include the successors and permitted assigns, heirs, executors, legal representatives and administrators, as the case may be) of the One Part and you, the user of the website and websites operated by MAKTABA TUL MADINA PRIVATE LIMITED as a website visitor or as a person intending to make a purchase or actually making a purchase on one or more of our websites which are owned , fully or partially by MAKTABA TUL MADINA PRIVATE LIMITED or operated by MAKTABA TUL MADINA PRIVATE LIMITED as a licensee.

MAKTABA TUL MADINA PRIVATE LIMITED is in the business of creating internet retail platform that powers online sales of books & Islamic accessories, directly to consumers, as an online retailer.

The liability of MAKTABA TUL MADINA PRIVATE LIMITED under this agreement is limited to a maximum of the value of the product purchased from MAKTABA TUL MADINA PRIVATE LIMITED plus shipping charges that may have been charged. Under no circumstances shall MAKTABA TUL MADINA PRIVATE LIMITED be liable for any direct or indirect costs or loss incurred by you for any reason related to the purchase or intended purchase of products and services on sites operated by MAKTABA TUL MADINA PRIVATE LIMITED.

MAKTABA TUL MADINA PRIVATE LIMITED will not be responsible for any liability arising out of the conduct of its employees, associates, contractors and suppliers that may cause any financial or other loss to you.

MAKTABA TUL MADINA PRIVATE LIMITED owns the Website and shall retain all intellectual property rights, and ownership and proprietary rights and shall have the sole right, title and interest in and over the Website. No part of the website, the designs or the terms and references within shall be copied or transmitted for commercial purposes. Nothing contained in this Agreement shall give or be deemed to grant, whether directly or by implication, you any right, title or interest in or to the ownership or use of the Trade Marks and Intellectual property. Purchases of products on this site does not transfer any of the intellectual property related to the products, their design or concepts to you.

If any website links are provided to external websites, MAKTABA TUL MADINA PRIVATE LIMITED is not responsible for the actions or consequences of the links provided By using this website you declare and agree that you have the full power and authority to make enter into a transaction with MAKTABA TUL MADINA PRIVATE LIMITED and that you are over 18 years of age and are legally competent to enter into an agreement

Any fraud, neglect, deliberate omission, wrongful act or default conducted by you will be subject to legal action and MAKTABA TUL MADINA PRIVATE LIMITED will not be responsible for your actions

MAKTABA TUL MADINA PRIVATE LIMITED shall not be liable for any loss or damage arising from its failure to perform any of its obligations under this Agreement if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, act of war, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labour from whatever cause, whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or outbreak of any communicable disease or any other force majeure, fire, flood or any other act of God.

Unless expressly mentioned in this agreement MAKTABA TUL MADINA PRIVATE LIMITED shall not be held liable for any other express or implied warranty, guarantees or any other Liabilities under this agreement.

MAKTABA TUL MADINA PRIVATE LIMITED may at any time make changes or modify the website, its contents, the policies and terms and conditions including the privacy policy, shipping policy, return policy without any prior notice and it may do so with no prior permissions from users of the site or service.

MAKTABA TUL MADINA PRIVATE LIMITED is a channel for sales and as such aims to make information about products and service accurate. However should there be unintentional errors relating to the product, pricing, availability, shipping and product supply, MAKTABA TUL MADINA PRIVATE LIMITED will make good by correcting the amount (if incorrectly charged) and will have the right to make changes to the website to correct the errors without any obligation to supply the product or service at the previously published incorrect price or description

MAKTABA TUL MADINA PRIVATE LIMITED is solely a channel for sale of products that are manufactured by other companies and MAKTABA TUL MADINA PRIVATE LIMITED is not responsible for any consequences that arise from the use of the product. The buyer or user of the product needs to make their own judgment of the safety and risks associated with various products that may be sold, and are solely responsible for the consequences of use of these products . Delivery of books & Islamic Accessories ordered through www.maktabatulmadinaindia.in is the responsibility of the MAKTABA TUL MADINA PRIVATE LIMITED or its authorised distributor on whom the order is finally placed.

Information about the products and services sold by MAKTABA TUL MADINA PRIVATE LIMITED is provided to it by the manufacturer and supplier of the products and services. As such MAKTABA TUL MADINA PRIVATE LIMITED takes this information at face value and publishes this without any further verification. As such MAKTABA TUL MADINA PRIVATE LIMITED is not responsible for the accuracy or validity of this information

The content of this website and other websites operated by MAKTABA TUL MADINA PRIVATE LIMITED may contain materials that are created by suppliers, vendors and others who sell their products and services. If any of the material is found to be objectionable or is found to have violated any law or copyright, the responsibility of this would be with the producer of the materials. MAKTABA TUL MADINA PRIVATE LIMITED will not be liable or responsible for any of the content. Any issues relating to this would need to be dealt with the original producer of the content and materials

Shipping of products will be done by the method indicated in the order. If for any reason MAKTABA TUL MADINA PRIVATE LIMITED decides to send the product using an alternate method, other than the one indicated in the order, you will not need to pay any additional charges for this. Your order will be processed after the payment done by you.

The product colour and actual size and content may vary from the visual representation on the website. If for any reason you do not wish to use the product you may return it back to MAKTABA TUL MADINA PRIVATE LIMITED in its original packaging and condition without any use or wear and tear to the address given on the invoice. This must be received by MAKTABA TUL MADINA PRIVATE LIMITED within 14 days from the time it is received by you.

Once you place an order with MAKTABA TUL MADINA PRIVATE LIMITED, you cannot cancel this order once it is processed. You will need to return the product to MAKTABA TUL MADINA PRIVATE LIMITED once you received it. Returns must comply with the return conditions as given in this agreement.

MAKTABA TUL MADINA PRIVATE LIMITED has the right to assign or transfer all or part of its rights or obligations under this Agreement without prior notification

This Agreement shall be subject to and construed in accordance with the laws of India- and the Parties hereby submit to the exclusive jurisdiction of the courts of Ahmedabad

In the event of any disputes, differences or controversies between the Parties hereto, out of or in connection with the provisions of this Agreement, or any action taken hereunder, the Parties hereto shall thoroughly explore all possibilities for an amicable settlement. In case an amicable settlement cannot be reached, such disputes, differences or controversies shall be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 including any amendment or re-enactment thereof. The proceedings of such arbitration shall be conducted in English language and the venue of such arbitration shall be Ahmedabad. The award of such arbitration shall be final and binding upon the Parties hereto.

All notices, demands or other communications required or permitted to be given or made under or in connection with this Agreement shall be in writing and shall be sufficiently given or made (i) if delivered by hand or (ii) sent by pre-paid registered post addressed to MAKTABA TUL MADINA PRIVATE LIMITED.

Customer query resolution and Refund Policy

Books & Islamic Accessories would be delivered directly to the customer.

Generally order processing starts after payment received. Timely processing orders, continuity and timely delivery of books & Islamic Accessories is the sole responsibility of the MAKTABA TUL MADINA PRIVATE LIMITED. MAKTABA TUL MADINA PRIVATE LIMITED with redressal of the complaints in case of non-delivery or any issue related to subscription. However, MAKTABA TUL MADINA PRIVATE LIMITED would not be liable to make any refunds to the customer.

If a order is delivered and do not reach the customers, customer should escalate the matter to the respective complaint department within 40 days.

Attn : Head of Legal and Compliance

MAKTABA TUL MADINA PRIVATE LIMITED,

4287/5/1, 2nd Floor Khas Bazaar, Three Gates,

Ahmedabad - 380001, Gujrat,

India